SHIPPING

We ship via USPS or UPS. When your item ships, you will receive a USPS or UPS tracking number.

Orders will be processed in 2-3 business days. Select Items 5-7 Business Days.

$6 Flat Rate Shipping To All United States. USPS First Class.

ORDER CHARGES

To get your items to you in as soon as possible, your credit card is charged when you place an order. If an item you’ve ordered is out of stock, you’ll be issued a refund for that item (see backorders below) and shipping charges and taxes will be adjusted accordingly. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses. Please review your order carefully before submitting your order.

ORDER CHANGES

Check it twice! Once an order is placed we are unable to make any changes to the order, including cancellation. Address changes are not able to be made once the order is submitted.

For any questions about your order please contact us hello@octoberjae.com

PLEASE NOTE that we are not responsible for lost, stolen or undelivered packages but will work with you to make this right. If you’d like to insure your shipment via USPS or UPS, please contact us prior to ordering. 

DELIVERY

We ship to the address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be issued a refund less original shipping costs. Make sure to double check your order before submitting.